Yealink Desk Phones FAQs and Troubleshooting

My Yealink Desk phone isn't ringing when an incoming call is received
Please check that you do not have the Do Not Disturb (DND) function enabled on the phone.  To check that the DND button is not on please do the followin...
Sun, 12 Feb, 2023 at 10:41 PM
Running a SIP Trace on Yealink Desk Phone
For some issues with a Yealink desk phone we may need to run SIP Trace on the phone.   To do this please follow the instructions below:   1. Find the IP...
Wed, 4 May, 2022 at 1:43 AM
Reporting a faulty headset
Before we report the headset as faulty, we ask you to:   1. Check how you are using the headset: Ensure the connector is not loose. Ensure the ...
Mon, 14 Jun, 2021 at 8:53 PM
How to Transfer calls on a Yealink T54W Desk Phone?
1. Press the Transfer soft key during a call.  2. Enter the number you want to transfer the call to.  3. Press the B Transfer soft key or press the ...
Mon, 11 Dec, 2023 at 1:12 AM