Gigaset Desk FAQs - these phones are now discontinued

How to use conference calling from a Gigaset DESK phone?
You are speaking with someone, you wish to add another person to the call.   1. Press the Conference key. 2. Enter the phone number of the person yo...
Tue, 19 Jan, 2021 at 11:07 PM
How do I De-activate the Call Waiting Feature on a Gigaset Desk Phone?
If you receive another call while on a call this is called 'call waiting' which is set up by default.  It is possible to remove this setting by chan...
Tue, 19 Jan, 2021 at 11:11 PM
How to Remove a VoIP Line from a Gigaset Desk phone
Please note: if you have removed or ported out a VoIP line from your CRM account then you will need to remove that VoIP line from your phone as if you le...
Thu, 10 Dec, 2020 at 1:21 AM
How do I pick up another ringing phone from my DESK phone?
To answer another ringing phone from your own Gigaset Desk phone please do the following: Dial ‘*8’ and press the green tick in the circle or the button...
Tue, 19 Jan, 2021 at 11:12 PM
I have more than 1 VoIP line registered to my Gigaset desk phone - how do I select which line I want to dial out from?
You can have up to 2 lines registered on a Gigaset desk phone.  There are two function keys directly below the LCD display, the second one of these sho...
Tue, 19 Jan, 2021 at 11:13 PM
I cannot see the number for incoming calls displayed on my Gigaset Desk phone - why?
Please note: the instructions below require you to login to the Gigaset web interface of your phone – to do this you must be connected on your PC to the sam...
Tue, 19 Jan, 2021 at 11:13 PM
How do I switch off the missed call and voicemail flash alert on my Gigaset DESK phone?
To switch off the missed call and voicemail flash alert you will need to login into your Gigaset web interface phone settings.   Please find instruction...
Tue, 19 Jan, 2021 at 11:15 PM
I Have 2 VoIP Lines Registered to a Gigaset DE310 Desk Phone - how can I see which line the person has dialled?
Our Technical team can set up a program to your phone which would send a different ring signal to your phone so that it would ring differently for each line...
Tue, 19 Jan, 2021 at 11:15 PM
DE310 Desk phone which rings on a ring group. The phone is continuing to ring after the call has been picked up by another extension, why?
Please check the firmware version the phone is using - the latest version is 02.01.00 - please click here to check what version you have. Please login...
Tue, 19 Jan, 2021 at 11:15 PM
How to automatically answer a call via the headset on a Gigaset DE310 Desk phone
You can login into the Gigaset DE310 web interface to automatically answer a call via the headset.  Go into the management interface and going to “Setti...
Tue, 19 Jan, 2021 at 11:16 PM