A Softphone is a phone that allows you to talk using VoIP without necessarily having a physical phone handset.

As its name implies, it is a piece of software that acts as an interface allowing you to dial numbers and carry out other phone functions using a screen (like that of your computer or PDA) and your mouse, keyboard or keypad.

Commonly, the interface resembles a phone with buttons representing the keys, which you press using the mouse to dial.  Here is an example of CounterPath's X-Litesoftphone interface, on the right: 

There are many softphone providers out there, but we strongly recommend that you use one which is from a well known and credible company such as CounterPath. 

Click on the link below to see how you can use a softphone for your PC, Mac, Tablet or Mobile:


If you need assistance with setting up your softphone - please click on the link below: