Please note: 

  • Only Key Account Holders (Admin Users) of our CRM can delete a contact - if you are not a Key Account Holder you will need to speak to the Key Account Holder within your company for permission to delete a contact.

  • If you are a Key Account Holder and have access to the Delete button simply search for the contact and open up the record you wish to delete. 

  • The Delete button is along the top in red next to the Tags green tick button.

Deleting Contacts video:

To watch a short video on how to delete contacts please click here.  

Alternatively please see below for a step by step guide:

1. Open up a contact record - along the top you will see the Delete button as shown below: 

2. Click on Delete and then click OK to confirm the deletion.

3. Your contact will now be removed from the CRM database.