You can download the X-Lite softphone for FREE at the following links, choose the one relevant for your computer i.e. PC or Mac versions.
Please be sure to use the links we suggest here rather than others you may see elsewhere as there a different versions of softphones and you need the VoIP versions for them to work with our system.
Windows PC link only: https://www.counterpath.com/x-lite-download/
Mac link only: http://www.counterpath.com/x-lite-for-mac-download
Help desk UK number: +44 (0) 20 3327 2020
XLite: http://www.counterpath.com/store-faq/ or visit: https://support.counterpath.com/hc/en-us
Please note: we do not recommend the use of any other softphone software, of which there are lots out there as we cannot be responsible for the quality and security of using other softphone providers.