I added coloured text inside a History entry but this does not display when I look at the history section inside a contact record, why?
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Modified on: Thu, 26 Nov, 2020 at 2:22 AM
The coloured text does not show up inside the History log as shown below as we use plain text which has no html:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11040259916/original/P8bJaCOkIRYda-1_VqudtRv6AJahx2xaNw.png?1547631994)
If you record information inside the Notes section – any coloured text used in this part of the system will be displayed inside the contacts record as shown below:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11040260012/original/EdrnW_pTKm-N3RGGtyMOhik8vVguayfn5A.png?1547632171)
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