Please do not use Internet Explorer browser - this is why as this browser is not fully compatible with our Software.


Please use either Google Chrome or Firefox browsers if using a Windows PC.  


If using a Mac please use either Google Chrome or Safari browsers. 


If you have copied and pasted text from a Word document or another source into the campaign editor window please make sure that you are copying the text as plain text - to see more about this please follow the instructions below: 


How do I insert text from a Word document into my email campaign?


1. Insert text from Word using the little icon with W on it in html editor as shown below in red:







2. Please note: that any images will not copy across as it is only the text that will copy over.


3. If you have images to add to your email you will need to click on the Insert/Edit image icon which is shown  below in red and upload them into the image library then insert them into your email template and save.




Please click here to find out more about inserting an image into an email template.