Yes we can pull out all of the text history data from a contacts record in an XML format that can be opened in Excel. (Please note this does not include attachments, or html email templates).


The cost to do this (depending on how many contacts) starts from £25 + VAT. 


The output would include content markup as highlighted below:


<narration>

<narrationId>6337121</narrationId>

<contactId>2310672</contactId>

<type>Phone</type>

<glassback>1</glassback>

<text>

&lt;html xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt; &lt;head&gt; &lt;title&gt;&lt;/title&gt; &lt;/head&gt; &lt;body&gt; ABC Company-Rang for Tom regarding a meeting but was on voicemail.ABC Company Will drop him an e-mail. &lt;/body&gt; &lt;/html&gt;

</text>

<amountToBeBilled>0</amountToBeBilled>

<creationDate>20151013101741</creationDate>

<lastUpdated>20160428142907</lastUpdated>

<du>0</du>

<contactInfo>

<firstName>Dave</firstName>

<lastName>Morgan</lastName>

<fn>DaveMorgan</fn>

<orgName>abcompany</orgName>

<email>[email protected]</email>

<telephone>01234567</telephone>

</contactInfo>

</narration>


However if you would prefer this in just plain text … e.g.


ABC Company--  Rang for Tom regarding a meeting but was on voicemail. Will drop him an e-mail.


Please contact our Support Helpdesk to discuss further.