Although the contact will remain a contact inside your database if the email address for that contact has previously been blocked, or the email failed or the email address has been unsubscribed then no future emails will be sent out to the contact via the e-Marketing system.
Even though the contacts email address will be listed inside the send campaign window - the email campaign will not be sent out to the contact if they their email has been blocked, previously failed or they have unsubscribed.
What does Blocked mean?
This occurs when a bounced email becomes a hard bounce (i.e. we have tried many attempts to deliver the email but it cannot get through for the reasons described in the bounced section below).
After 90 days a bounce if not delivered becomes marked as blocked.
What does Failed mean?
When an email has been unsubscribed, marked as spam or blocked previously it will then show up as Failed on your report stats as we can no longer deliver emails to this email address.
What does Unsubscribed mean?
Please note: once someone has unsubscribed this means we cannot email to them again directly through the e-Marketing system.
You will still be able to stay in touch with the contact via your own email provider i.e. Outlook, Hotmail, Gmail etc but they have opted out of receiving any e-Marketing campaigns from you directly.
We will automatically remove any unsubscribes them from the email send system so you do not need to do anything.