Please check your browser version to see if you have the latest version - to see how to find out please see the links below:


Google Chrome  - how to find out what version you are using and how to upgrade to the latest version


Firefox- how to find out what version you are using and how to upgrade to the latest version


Safari - how to find out what version you are using and how to upgrade to latest version


Please clear cache on browser - please see links below to find out how to clear cache for the following browsers:


Clear cache Google Chrome


Clear cache Firefox 


Clear cache Safari


Once you have done the above please log out and back in again and click the F5 key to refresh or the Command + R key if using a Mac.


Please contact our Support Helpdesk to let us know if the issue is still unresolved after having done the above.