Support

This is usually an internet issue which prevents you from being able to access your CRM account.  Here is a step-by-step guide to help you. 1. Chec...

1. We recommend you use browsers such as Google Chrome or Firefox if using a Windows PC.   Please note that Internet Explorer browser is no longer supporte...

Please check the URL address you have entered in the address bar of your Chrome browser.  It is likely that you have put in an incorrect URL address fo...

If you are unable to open up a contact record please firstly check that you are not using Internet Explorer browser to run your CRM account.   This bro...

If you experience a warning message when trying to upload an image to a contact record please can you check the following on your PC: 1. Please check t...

If you do not enter a contacts first name or company name but instead add contact details such as an email address of telephone numbers etc to the contact ...

The reason why this warning message appears - as shown below is because if a user tries to create a history but does not enter any text into the text box ...

Please check your browser version to see if you have the latest version - to see how to find out please see the links below: Google Chrome  - how to fin...

1. If you click on the Control and + key this will increase the screen size for you. 2. To decrease screen size press Control and - key If the abo...

This is a browser setting that will need to be turned off.  Open up a Safari window and click on Edit  Select 'Spelling and Grammar'  S...