Please note: the instructions below require you to login to the Gigaset web interface of your phone – to do this you must be connected on your PC to the same router that runs your VoIP phone.


Please follow the instructions below:


FAQ Caller IDIntroduction

Is a telephone service, available in analogue, digital phone systems and Voice over Internet Protocol (VoIP) applications, that transmits a caller's number to the called party's telephone equipment during the ringing signal, or when the call is being set up but before the call is answered. Where available, caller ID can also provide a name associated with the calling telephone number. The information made available to the called party may be displayed on a telephone's display or on a separately attached device.

CID = Caller ID (Caller identification)

CNID = Calling Number Identification

CLID = Calling Line Identification

CLIP = Calling Line Identification Presentation

Desktop devices

Behind some platforms/PBX systems, it is preferred to select which SIP header is used that contains the CLIP information to be shown on the display of the phone.

In the following software it is possible to change this.


  •        DE900/700 Software 02.00.11
  •        DE410/310 Software 02.00.08 

In the web-interface of the device go to: Settings - System - Display

Change the settings when needed.

Please log-off when finished.