Gigaset Desk FAQs - these phones are now discontinued

What headset can I use with the Gigaset DESK Phone?
You can choose from either a single ear headset or a dual ear headset please find details of both of these headsets below: Single Ear Headsets ...
Tue, 19 Jan, 2021 at 3:42 AM
The display on my Gigaset Desk Phone is blank and I cannot receive calls why?
This would indicate that your Gigaset Desk Phone is not picking up any connection with your internet router. Please check the following: 1. Can you...
Tue, 19 Jan, 2021 at 3:43 AM
How do I Access my Voicemail Messages from a Gigaset DESK Phone?
If you have voicemail messages to listen to you will see the Message key flash on the Gigaset desk phone as shown below: To access your messages p...
Tue, 19 Jan, 2021 at 3:44 AM
How to Connect a New Gigaset Desk phone and Configure a VoIP Line to the Phone
If you have purchased a Gigaset Desk phone(s) as shown in the image below then please read on to see how you set this up:   1. Connect the Handset a...
Tue, 19 Jan, 2021 at 3:46 AM
Gigaset Desk phone error message - No Network Connection
1. All you need to do is to reset the handset. 2. Simply unplug the phone (by pulling out the power cable on the phone and leaving for 20 seconds).  ...
Tue, 19 Jan, 2021 at 3:46 AM
How do I place a call on hold using a Gigaset DESK phone?
To put a caller on hold press the Consultation key which is shown below: This puts the caller on hold. To take the caller off hold press the C...
Tue, 19 Jan, 2021 at 3:47 AM
Can I plug in my Desk phone directly into my PC for internet access?
You can connect your PC directly into a Desk phone which will provide you with an additional LAN connection in your network - please read below to f...
Tue, 19 Jan, 2021 at 2:57 AM
My headset is faulty - what do I do?
Before we report the headset as faulty, we ask you to:   1. Check how you are using the headset: Ensure the connector is not loose. Ensure the m...
Tue, 19 Jan, 2021 at 3:47 AM
How to Add a New VoIP Line Number onto an Existing Gigaset Desk Phone
1. Firstly you need to find the IP address of your phone by clicking here for the instructions 2. When you have found the IP address of your phone e...
Tue, 19 Jan, 2021 at 3:49 AM
How to answer calls via the headset automatically from a Gigaset DE310 Desk phone
You can get the DE310 web interface settings to automatically answer a call via the headset.  To do this login into the management interface and go to “...
Tue, 19 Jan, 2021 at 10:43 PM