Call Pick Up Feature:
This new feature gives you the ability to pick up another call for someone else or for a department etc from your own phone and see the callers ID pop up live on your screen as shown in the example below:
How does this work?
Just press the * 8 keys from your phone and then press the green 'call' button (as shown below) to answer a call - at the same time the callers information such as their name and/or number will be displayed on your screen.
How to set this up?
Our Technical team will need to set this feature up for you before you can use it. Please contact our support desk to find out more.