Call Pick Up Feature:
This new feature gives you the ability to pick up another call for someone else or for a department etc from your own phone and see the callers ID pop up live on your screen as shown in the example below:
How does this work?
Just press the * 8 keys from your phone and then press the green 'call' button (as shown below) to answer a call - at the same time the callers information such as their name and/or number will be displayed on your screen.
How to set this up?