If you are unable to dial out using your Gigaset DE Desk phone - such as not being able to dial out at all using a '0' or if you are unable to use the phone to access the Settings menu please let us know the following:
- Is the phone line shown as online or offline inside the phone configuration settings? Please click here to see more about this.
- Has Click2Call been correctly set up for your line - against your CRM user profile? Please click here to see how to set this up.
- Has the phone line been associated correctly with your CRM user profile?
Please let us know which phone line extension you are on so that we can link this correctly with your user profile.
Please contact our Support Helpdesk with this information.