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Troubleshooting and FAQ's

It appears that duplicate contacts have been sent the email campaign but the duplicate record says 'failed' why
If you have duplicate contact records which have the same email address for your contact in both records then as the email marketing has the 'dedupe'...
Tue, 8 Dec, 2020 at 3:31 AM
My email when sent contains an HTML link to the contents, why?
When sending out an email if you or your recipient see the following message:  'This is an HTML email - to view this message please visit: HTML Link...
Mon, 27 Feb, 2023 at 1:19 AM