VoIP Dialler Troubleshooting

I cannot use the Dialler to make outgoing calls
If your VoIP line is shown as available with a green dot however when you attempt to make an outbound call it says 'disconnected' then please try ...
Wed, 20 Jan, 2021 at 12:27 AM
My headset is not working with the Dialler system
Please check the audio settings on your PC to make sure that your headset is set up as the default for use.    Please click here to watch a short video ...
Wed, 20 Jan, 2021 at 12:29 AM
Click2Call using the Dialler is no longer working, why?
Please check that your VoIP extension is entered into your Click2Call settings - please click here to check how to set up Click2Call.  If this is all c...
Thu, 10 Dec, 2020 at 2:47 AM
Troubleshooting FAQs for Dialler System
Question: Using the dialler system for outgoing calls it starts to dial out on the headset but then stops after a couple of seconds - why? Answer: This co...
Mon, 15 Feb, 2021 at 12:18 AM
My Dialler is automatically answering calls, why?
This could be a browser issue.  Normally when you wish to answer a call using the Dialler you click on the green call answer button to be connected to t...
Mon, 25 Jan, 2021 at 11:13 PM