Phone Line Configuration
The total number of phone lines you need to run your CRM and VoIP account depends on how you work.
1. Simple set up
1 x main VoIP phone line...
Thu, 11 May, 2017 at 5:38 AM
Your VoIP may be setup with one main line number for customers to dial with further extension lines that sit behind this main number.
These extensio...
Wed, 17 May, 2017 at 12:27 AM
What is a Ring Group ring option: A ring group is a good way for a business to share the distribution of incoming calls among the team. It is ofte...
Tue, 4 Jul, 2017 at 12:53 AM
In a Queue option - a call will be transferred from the main number to the next available extension line.
For example, if after 3 rings the call is ...
Mon, 15 Feb, 2016 at 12:13 AM
IVR (Auto Receptionist) Call Routing: Please click here to view a short video about how we can set up call routing on your VoIP line(s). What is call ...
Mon, 29 Oct, 2018 at 10:29 PM
We do not limit the number of calls coming in from a technical prospective.
The number of calls to be received is determined on the phone equipmen...
Mon, 17 Apr, 2017 at 5:33 AM
Yes, on a Gigaset portable Dect phone connected to a Gigaset Base Station (as shown below) you can have up to 6 lines connected to the Base Station.
...
Mon, 17 Apr, 2017 at 5:33 AM
We can set up call line identity for you so that all outgoing calls you make are shown as coming from a number of your choice - this means that the person...
Mon, 17 Apr, 2017 at 5:33 AM
The Follow Me feature is found inside the Line Summary page as shown below: The Follow Me will be shown against each of your VoIP lines and en...
Mon, 18 Feb, 2019 at 3:33 AM
Yes this can be set up so that a business name is displayed on screen for incoming calls to a VoIP line which help you to identify the line that has been...
Mon, 17 Apr, 2017 at 5:34 AM